Question 1

Can I make an appointment for two people?

Accepted Answer

Short Answer: Yes.
- If you want a same day appointment, please give us a call to ensure we have enough spots available.
- If it's not a same day appointment, you can just go ahead and schedule your appointment online. Make sure you leave a note telling us you'll have two people coming.

Question 2

How about more than two people?

Accepted Answer

Short answer: maybe.
We are a small massage palor where we can only take 5 people max. Please give us a call to ensure we have enough staff for the date and time you want.

Question 3

I don't see any availability for the time I want, does it mean it's full?"

Accepted Answer

Short answer: not necessarily.
Our online system is designed to take one person at a time and you need to book it at least one hour in advance. Just give us a call, very likely we can take you in right away.

Question 4

I need to cancel my appointment, what should I do?"

Accepted Answer

Just reply to your confirmation email or give us a call. No worries, no questions asked.

Question 5

Can I use insurance or HSA/FSA?

Accepted Answer

We don't deal with insurance companies directly. However, you can request for your receipt after the treatment, then claim your expenses back from your insurance or HSA/FSA account. Make sure to provide us your full name, email and dollar amount spent.

Jan Massage

Frequently asked questions

Can I make an appointment for two people?

How about more than two people?

I don't see any availability for the time I want, does it mean it's full?"

I need to cancel my appointment, what should I do?"

Can I use insurance or HSA/FSA?