Frequently asked questions
Can I make an appointment for two people?
Short Answer: Yes.
How about more than two people?
Short answer: maybe.
I don't see any availability for the time I want, does it mean it's full?
Short answer: not necessarily.
I need to cancel my appointment, what should I do?
Just reply to your confirmation email or give us a call. No worries, no questions asked.
Can I use insurance or HSA/FSA?
We don't deal with insurance companies directly. However, you can request for your receipt after the treatment, then claim your expenses back from your insurance or HSA/FSA account. Make sure to provide us your full name, email and dollar amount spent.
My neck/shoulder/lower back is tight, which massage should I book?
Short answer: Classic Massage Therapy
My wrist/hand/leg/lower back swells/hurts, which massage should I get?
Short answer: Therapeutic Massage or Chinese Medicine Massage.
What's the difference between Therapeutic Massage and Chinese Medicine Massage?
They use very similar massage techniques. The major difference is what kind of oil is used on your pain area. If you want essential oil, you can choose Therapeutic Massage; if you want something oriental, try the Chinese Medicine Massage. Based on our customer survey, people who choose Chinese Medicine Massage recover faster. This may end up saving you money and time.